Features, fixes, and improvements as we ship them.
Connecting a Gmail mailbox now leads with an app password instead of OAuth. It is fewer steps, it does not show Google's unverified-app warning, and it does not depend on a verification process outside our control. Existing connections keep working. Sign in with Google for your Warmerly account itself is unchanged.
Two defects combined to break checkout for some customers: tax calculation needed a customer address that had not been collected, and a reused idempotency key could lock a customer out of retrying for a full day. Both are fixed. Separately, a stale plan key no longer takes down the page it appears on, and Free workspaces can upgrade from the billing page again.
When a monthly allowance runs out, you can buy a block of that allowance with credits instead of upgrading. Blocks never expire, the price is shown before you commit, and nothing is ever charged without a click. If you already hold enough credits, Warmerly offers them to you at the point you hit the limit rather than sending you to a pricing page.
If you need more WhatsApp numbers than your plan includes, you can now buy them as $6 per month slots from the Accounts page. Nothing is charged without you clicking, and adding a number no longer means jumping to a bigger plan you do not otherwise need.
Cancelling during a free trial or a promotional free month now ends access straight away rather than leaving the workspace active until a billing date that would never charge anything. The terms were updated to say exactly that, and to separate our own UK VAT position from any tax you may owe.
You can now verify leads in bulk. Results are written back onto the lead rows, so an undeliverable address is excluded from sending rather than burning your sender reputation. Verification also learns from what actually happened: a real bounce or a real reply on an address outranks any probe, and Microsoft-hosted domains, mail gateways and accept-all domains are resolved properly instead of all being reported as unconfirmable.
Resume on a disconnected mailbox used to clear the warning without testing anything, so the mailbox failed again on its next send, and the Reconnect option only handled OAuth and was itself broken. A disconnected mailbox now offers a reconnect form that tests the credentials before it clears the flag. The three-strikes counter behind auto-disconnect was also counting wrong, so a mailbox with bad credentials could fail indefinitely without ever being flagged.
Support now runs on support@warmerly.com, shown everywhere on the site and in the app. Mail to it reaches the same place whether Warmi answers it or a person does, and replies come from the main domain. Alerts also stopped repeating: an unchanged fault no longer emails you about it every single day.
Warmi now answers pricing questions from the real price list rather than sending you to a page, searches the documentation and shows which page it used, and when it offers to check your domain it actually runs the check. Every action it takes is shown to you as it happens. It can carry on an email thread in the web chat, it identifies itself as Warmi rather than pretending to be a person, and replies from our human team now clearly come from a human. Support email now arrives as one digest instead of a message per email, and repeated escalations are deduplicated.
There is now a public status page at status.warmerly.com covering the app, the API, the sending and warmup workers, the inbox sync, and the connected channels. Each component is probed independently, and incidents are published with updates as they progress rather than being explained after the fact.
The Leads page now takes a description such as recruitment agencies in the UK with fewer than fifty staff and turns it into the same filters you would have set by hand, which you can then adjust. Every interpretation is re-checked against the real filter catalogue, so it cannot invent a filter that does not exist, and if the model is unavailable the search falls back to plain keywords rather than failing. When a search returns too little, Warmerly suggests specific ways to widen it and tells you how many more companies each one would add.
Each mailbox's account page now has a single domain health card covering SPF, DKIM, DMARC, MX and the rest, each graded rather than just present or absent, plus checks against sixteen blocklist zones. A record we could not check is shown as unknown rather than being drawn as healthy, advisory findings never raise an alert, and the resolver behind the checks tests itself and fails loudly if it is down. Gmail users are no longer told to fix records they do not own.
Lead searches that used to crawl now return quickly, including on filter combinations that previously hit a bad query plan. The match count shown is a real number rather than a capped estimate, a timed-out count is retried within the minute instead of ten minutes later, and CSV exports stream rather than building the whole file in memory first. Companies now show their logo where we can find one, with a monogram fallback.
When a mailbox was paused over its reputation, warmup stopped too, which is the opposite of what a recovering mailbox needs. A reputation pause now keeps the mailbox warming, and once its numbers recover it is returned to campaign sending automatically. Separately, warmup no longer silently schedules zero sends when the pool runs out of legal pairings; it reports the ceiling instead.
A new WhatsApp number now starts at a low daily volume and ramps as it builds history, rather than being able to send at full volume on day one. Sends are paced with a real interval and a real sending window instead of going out in bursts, and the ramp advances on days a number actually sends rather than on the calendar. None of it needs tuning by hand.
Loading your conversations was pulling tens of megabytes of message bodies out of the database on every request, and re-deriving which messages were warmup traffic each time. Both are fixed: warmup is now marked on the message itself, and bodies stay out of the list query. Inbox loads that took between one and two seconds now take around 200 milliseconds.
Plan limits, monthly allowances and credit balances used to be spread across several screens. They are all on one usage page now, each shown the same way. Unlimited allowances no longer draw as a full progress bar, which used to read as if you were out.
OneMail has moved into the Accounts page instead of living in its own section. Each row carries the brand mark of the service it actually connects to, resolved from the mailbox's real host rather than a guess, and each channel has its own tab plus an All view. Hosted OneMail mailboxes no longer consume a plan mailbox slot. The mailbox overview was rebuilt so it stops reassuring you about a mailbox that is failing, reports a stale health score as stale, and alerts when a mailbox cannot be measured at all rather than going quiet.
Campaigns no longer require a postal address to be configured before they can send. If you want a physical address in your footer you can still add one, but it is no longer a gate. Trials also changed: a 7-day trial can now be started again rather than being once per account forever, and the checkout screen is honest about whether you will be charged today.
Every way of connecting something to Warmerly used to have its own form with its own quirks. There is now a single guided Add wizard, with Warmi walking you through it, whichever channel you are connecting. The duplicate Add mailbox button is gone, and Add mailbox on the dashboard opens the wizard rather than a dead end.
There is now a Warmerly app for Android. You can sign up, verify your email and reset your password from the phone, or continue with Google. Once you are in, you get your dashboard, your mailboxes with the full overview and health detail, campaigns with pause and resume, leads, your inbox conversations, and settings. You can switch workspaces, chat with Warmi, and the app updates itself in place. Download it from the /android page on the website.
Warmi is no longer just a name on a chat widget. The fox is now the primary Warmerly mark across the site and the app, and inside the dashboard Warmi changes pose with the state of your account: what to do when a screen is empty, what went wrong when something failed, and what is going well. The logo and mascot respond to hover and scroll rather than sitting still.
A billing gate deployed at the start of September stopped campaign sending for workspaces that should have been sending. Outlook mailbox connections had been failing since 21 August because of an OAuth change. And every text-only email we sent was being delivered as HTML, which dropped the sender address and collapsed the line breaks. All three are fixed, and each now has a test that would catch a repeat.
The dashboard sidebar was regrouped around what you actually do rather than how the product is built, help is now a floating button available on every screen, and there is a global suppression list under settings so an address you never want contacted is honoured across every campaign.
Plans are now genuinely enforced, including a real Free tier, with a plan choice during onboarding. Every rate limit and allowance in the product uses the same counting rules and the same display, so what you see in one place matches what you see in another. A workspace that goes over a limit gets a grace period and a clear explanation of what to do, and a workspace whose subscription has ended falls back to Free instead of being locked out.
Mailboxes were getting stuck in the aging state forever, which made healthy mailboxes look like they were still ramping and skewed the warmup stats on your dashboard. They now graduate properly once they have completed their ramp, and a mailbox can no longer be auto-paused twice for the same reason.
The site header now has a mega menu covering every shipped feature, each with its own page explaining what it does and how it works, and the footer was rebuilt to match. Public pages also state the real size of the lead database rather than a rounded guess.
Login sessions are now tracked server-side and can be revoked, so signing out ends access immediately rather than leaving a token valid until it expires. The site also publishes an MTA-STS policy, which tells sending servers to require TLS when they deliver mail to us, and two vulnerable dependencies were updated.
We stopped charging per email. Every plan now includes unmetered sending and warmup across the mailboxes it covers, and the plan you choose is about how many mailboxes you connect and how many leads a campaign can hold. A Free tier is part of the lineup. The pricing and comparison pages were corrected at the same time: several claims about LinkedIn inclusion and mailbox limits did not match what the product actually does, and now they do.
A mailbox that failed to connect used to be paused and then left there until someone noticed, in some cases for weeks. Unreachable mailboxes are now probed on a schedule and reconnected automatically once the host answers again, and the background workers no longer stall permanently when a single tick hangs.
Hosted mailbox orders now keep a full history you can look back at, and a mailbox password can be rotated without opening a ticket. A domain stuck waiting on DNS now says so and tells you what is outstanding rather than sitting silently at Pending. Published mail DNS now actually authenticates, live domains are watched after setup, deleting one mailbox can no longer remove a mail account another live mailbox shares, and mailboxes that no longer exist stop being billed.
Microsoft tenants that have SMTP AUTH turned off used to fail with a generic credentials error, which sent people round in circles re-entering a password that was never the problem. That case is now reported as its own cause with the setting to change. Microsoft mailbox identity is resolved correctly too, so the connected address matches the account you signed in with.
There is now a dedicated sub-processors page you can subscribe to, so you get notice before anything changes. A US state privacy notice covers state-level rights, the privacy policy distinguishes service mail from marketing, and a data subject access request form routes straight into a tracked request log. Participation in the lead database and in the warmup network are covered by their own terms rather than being buried in the general ones.
Importing leads now rejects addresses that cannot receive mail before they ever enter a campaign. The pre-flight readiness check warns you about spam-trigger words, too many links, and image-heavy emails, so you can fix the copy rather than discover the problem in your bounce rate. Custom tracking domains are now verified by a real CNAME lookup instead of being trusted, and tracked links use the account's verified domain as intended.
Campaigns can now send in plain text only, which is what a real person's email looks like to a spam filter. Open tracking is off by default on new campaigns, because a tracking pixel is itself a signal. Steps are sent inside the recipient's local business hours rather than yours, and the gap between sends is now jittered around your interval instead of being exactly the same every time. Duplicating a campaign carries the plain-text setting with it.
The whole app moved onto a single warm palette that clears WCAG AA contrast, replacing a mix of cool greys that never quite matched. Alongside the colour work: keyboard focus is visible everywhere, tap and click targets are large enough on phones, the placement heatmap now labels its cells instead of relying on colour alone, the mobile navigation drawer opens and closes properly, and the settings pages got a mobile pass. Charts use a palette that stays readable when several series overlap.
Warmerly now ships its own lead database, built from a crawl of the public web. Search by industry, country, technology, size, mail provider and more, see full company detail including a contact address where one exists, and either export the results as CSV or push the selection straight into a campaign. Results are limited to contactable companies by default, counts are real rather than estimated, and every export and campaign push is metered against your plan's lead allowance so there are no surprises.
A permanently failing address used to be retried indefinitely, which wasted your sending allowance and hurt the mailbox. It now fails once and stops. Follow-up steps stay on the same mailbox that sent the first email, so a thread reads as one conversation. And a new reputation stop-loss pauses a mailbox's campaign sending when its bounce rate climbs, before the damage compounds.
The campaign builder now uses the same words for the same things everywhere, saves the same way on every screen, and imports leads properly instead of asking you to work around it. Sequences can start from a template rather than an empty canvas, branches lay out correctly, and the audience table keeps its columns pinned as you scroll. Each lead now shows the email that was actually sent to it. The Delivered metric, which was always zero, has been removed rather than left to mislead.
Onboarding no longer asks for firmographic details or forces you to connect a mailbox before you can see the product. It asks what you are here to do, and the final screen changes to match. The old spotlight tour has been replaced with a persistent getting-started checklist on the dashboard, so you can leave setup half done and pick it back up whenever you like. Connecting a Google mailbox now explains the unverified-app warning Google shows, instead of leaving you to guess.
You can now create a Warmerly account or sign in using your Microsoft work account, alongside the existing Google option and email and password. The register and login pages were rebuilt at the same time.
Each email step in a sequence can now carry multiple variants. Sends are spread across them, and the campaign stats page breaks down sends and opens per variant so you can see which subject line or opener is actually working. Once a variant is clearly ahead, Warmerly promotes it automatically and sends it to the rest of the audience. Variants can be edited in both the list editor and the visual sequence builder.
Every Warmerly-managed mailbox is now excluded from your leads list, not just the ones in your own workspace, and warmup messages that slipped past the old filter are caught properly. Bounce notifications and platform senders no longer appear as contacts. Each lead in the inbox now shows which campaign it came from, and replies in a thread stay on the mailbox that started it instead of jumping between mailboxes.
The AI assistant in the chat widget and behind support@ email is now called Warmi. Same assistant, same knowledge of your account — just a new name. Email warmi@mail.warmerly.com any time and Warmi will reply in-thread; if it can't sort your issue, it now hands off directly to a human on our support team.
Starting a campaign now runs pre-flight checks and shows you any readiness warnings in both Start flows — unconnected mailboxes, leads missing merge-tag data, unresearched leads, and more. You can also preview any sequence step rendered exactly as it will land in the recipient's inbox, with merge tags filled from a real lead.
New or freshly warmed mailboxes can now ramp their campaign volume gradually instead of going straight to full send. Turn it on per campaign and each mailbox starts at a low daily figure and climbs over its sending days, which protects reputation on domains that haven't sent cold email before.
You can now turn individual categories of email on or off — alerts and digests, product updates, onboarding tips — instead of it being all or nothing.
You can now move a connected mailbox to a different project or a different workspace, keeping its warmup history and reputation instead of starting over. Mailboxes that had been marked dead can also be reactivated from the UI once you've fixed the underlying login.
We fixed alerts that were firing on healthy accounts: spurious reputation-drop warnings, DNS alerts on free consumer mailbox domains that can't have your own SPF or DKIM, and Namecheap Private Email mailboxes being reported as missing DKIM when their selector was simply different. Persistent real DNS failures now alert properly instead of getting lost in the noise.
Finding and verifying emails now share one interface. Run a batch, watch it process, then export the results to CSV or Excel or push them straight into a campaign. Every batch you've run is kept in a history list so you can come back to the results later.
Everything above is live on every plan, including the free one. Connect a mailbox and the first warmup run starts the same day. No card required.
